ANALISIS PERBANDINGAN KUALITAS DAN FASILITAS WEB KONSULTASI KESEHATAN DENGAN PENDEKATAN PIECES FRAMEWORK

Authors

  • Muhammad Iqbal Jurusan Kesehatan, Politeknik Negeri Jember. Jl Mastrip PO Box 164 Jember
  • Husin Husin Jurusan Teknologi Informasi, Politeknik Negeri Jember. Jl Mastrip PO Box 164 Jember

Keywords:

Evaluasi, PIECES Framework, konsultasi kesehatan berbasis web, konsultasi kesehatan online, eHealth

Abstract

Terbatasnya waktu profesional kesehatan seperti dokter dan ahli gizi untuk bertemu secara langsung dengan pasiennya menjadi tantangan tersendiri dalam masalah kesehatan saat ini. Upaya-upaya perbaikan kesehatan tidak bias hanya dengan mengandalkan cara-cara konvensional, perlu ada upaya untuk menjangkau masyarakat. Salah satu upaya tersebut adalah dengan internet. Namun, masalah relevansi informasi dan konsultasi yang diberikan secara online masih menjadi ancaman kualitas pelayanan kesehatan. Tujuan dari penelitian ini adalah untuk mengetahui kelayakan konsultasi kesehatan dari berbagai konsultasi kesehatan yang dilakukan secara online.Metode penelitian ini adalah dengan menganalisiswebsite penyedia konsultasi dan informais kesehatan online dengan metode PIECES (Performance, Information, Economic, Control, Efficiency, Service). Dari hasil penelitian didapatkan kesimpulan bahwa kesemua website memiliki persamaan pada parameter economic dan efficiency, yaitu sama-sama tidak berbayar dan web sangat terorganisir dengan baik. Sedangkan parameter lainnya (performance, information, control, service) terdapat perbedaan yang signifikan pada sisi nilai keilmiahan informasi, jaminan hak privasi pengguna dan fitur-fitur unik yang berbeda antara web satu dengan yang lainnya.

References

[1]. Health Equity [Internet]. Centers for Disease Control and Prevention. Centers for Disease Control and Prevention; 2017 [cited 2017Nov28]. Available from:https://www.cdc.gov/family/checkup/index.htm

[2]. Normah, SistemInformasiKonsultasiKesehatanBerbasis Web. Jurnal Sistem Informasi. 2016 Agustus; 2(2) : 196-200

[3]. Neuhauser L, Kreps GL. eHealth communication and behavior change: promise and performance. Social Semiotics. 2010 Feb 1;20(1):9-27.

[4]. Isparmo. (2016). Data Statistik Pengguna Internet Indonesia Tahun 2016. Available at
http://isparmo.web.id/2016/11/21/data-statistik-pengguna-internet-indonesia-2016/ Diakses pada 22 Juli 2017.

[5]. Kreps GL, Neuhauser L. New directions in eHealth communication: opportunities and challenges. Patient Educ Couns. 2010 Mar;78(3):329–36. doi: 10.1016/j.pec.2010.01.013.

[6]. Tate DF, Finkelstein EA, Khavjou O, Gustafson A. Cost effectiveness of internet interventions: review and recommendations. Ann Behav Med. 2009 Aug;38(1):40–5. doi: 10.1007/s12160-009-9131-6. http://europepmc.org/abstract/MED/19834778.

[7]. Goldzweig CL, Towfigh A, Maglione M, Shekelle PG. Costs and benefits of health information technology: new trends from the literature. Health Aff (Millwood) 2009;28(2):w282–93. doi: 10.1377/hlthaff.28.2.w282. http://content.healthaffairs.org/cgi/pmidlookup?view=long&pmid=19174390.

[8]. Black AD, Car J, Pagliari C, Anandan C, Cresswell K, Bokun T, McKinstry B, Procter R, Majeed A, Sheikh A. The impact of eHealth on the quality and safety of health care: a systematic overview. PLoS medicine. 2011 Jan 18;8(1):e1000387.

[9]. Stuti Dang, Adam G. Golden, Herman S. Cheung and Bernard A. Roos, CHAPTER 128 - Telemedicine Applications in Geriatrics, In Brocklehurst's Textbook of Geriatric Medicine and Gerontology (SEVENTH EDITION), edited by Howard M. Fillit, Kenneth Rockwood and Kenneth Woodhouse, W.B. Saunders, Philadelphia, 2010, Pages 1064-1069, ISBN 9781416062318,https://doi.org/10.1016/B978-1-4160-6231-8.10128-X.(https://www.sciencedirect.com/science/article/pii/B978141606231810128X)

[10]. P. Neupert, C. Mundie, Personal health management systems: Applying the full power of software to improve the quality and efficiency of care, Health Aff 28 (2009) 390–392.

[11]. Supriyatna, Adi.AnalisisdanEvaluasiPenerapanAplikasiUjianBerbasis WebdenganMetode PIECES Framework. SWABUMI. 2015 September. 3(1)
[12]. Whitten, Jeffrey L., and Lonnie D. Bentley. Introduction to Systems Analysis & Design. Boston, Mass. u.a.: McGraw-Hill/Irwin, 2008.

[13]. Chang Z, Xia S, Zhou C, Zhou W, inventors; Inventec Corporation, assignee. Website-performance testing method. United States patent application US 11/087,861. 2005 Mar 24.

[14]. Lau FYY, Kuziemsky C. Handbook of eHealth evaluation: an evidence-based approach. Victoria, BC: University of Victoria; 2016.

[15]. Sona JS, Ambhaikar A. A reconciling website system to enhance efficiency with web mining techniques. International Journal of Scientific and Engineering Research. 2014;3(2):498-500.

[16]. Saputra, D. D., & Sudarmaji, S. (2017). PEMODELAN SISTEM APLIKASI PENGOLAHAN DATA PASIEN PADA RUMAH SAKIT ISLAM KOTA METRO LAMPUNG. MIKROTIK: Jurnal Manajemen Informatika, 7(1).

Downloads

Published

2017-12-12

Issue

Vol. 7 No. 2 (2017): VOLUME 7 - NOMOR 2 EDISI DESEMBER 2017

Section

Artikel

License

Authors who publish with Mikrotik agree to the following terms: Authors retain copyright and grant the Mikrotik Journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material) the work for any purpose, even commercially with an acknowledgement of the work's authorship and initial publication in Mikrotik Journal. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in Mikrotik Journal. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.